FAQs

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Donor faqs

How is India Cares different from other NGOs?

We are a support organisation, strengthening the eco system for the social sector, we do not implement any programs or projects for anyone, the NGOs are our beneficiaries.

Who manages India Cares?

A team of 3 with the strong, hands on, support by a board manages India Cares, and thus keep operating cost at less than 10%.

How much of my donation reaches the NGO I select?

93% of the donation made by you reaches the NGO you have chosen.

What tax benefits will I get for my donations through India Cares?

All donations will receive an e-receipt which gives tax benefits U/S 80G (50%).

Why should I donate through India Cares?

By donating through India Cares you can rest assured it is going to a registered organisation. You can choose from any of the ngos registered with us, Also the organisation that do not have a web payment facility will benefit from your donation and save you the hassle of sending cheques and follow up for receipts since the receipt for donations through India Cares is immediate, within 5 minutes in your mailbox.

I like what India Cares is doing. Can I donate money to you?

Yes you can choose to donate to us and help strength the eco system for the social sector.

Are India Cares employees paid for their work?

Yes, the employees are paid for their work as per the standards of the social sector.

Do you have an Annual Report?

Yes, we do have our annual report for the past three years.

Why do I need to register with India Cares before making a donation?

In the sign-in section, if you click on forgot password a new password is mailed to the email id you have provided during registration.

India Cares sent me a password. Can I change it?

Yes, we advise you to change your password to something you can remember.

I don't seem to be getting messages from India Cares. What could the problem be?

Please check your spam folder if you are not getting mails from us, also note that you may have discontinued using the email id that you provided when you registered, please write to admin@icfn.in

I want to know the different ways that I can pay for my donation?

You can pay your donations through credit cards, debit cards, provided you have activated your internet banking, you can also write a cheque favouring the NGO you want to support and send it to the ngo, their address is available on their page.

I want to make an online credit card donation. Is your site secure?

Yes, our site is secure and we do not retain any information about your credit card.

While making my payment through credit card/net banking I got an error message. How will I know whether the donation was successful?

All successful donations will get a confirmation mail, along with the 80G receipt immediately, in case there is a technical problem and your account gets debited but you havent received a confirmation, please write to bcaccounts@icfn.in

When will I get a receipt for my online donation?

The receipt for your donation is attached to the confirmation mail you receive when you complete a donation transaction.

I've lost my receipt. What do I do now?

You can write to bcaccounts@icfn.in along with your full name, name of the NGO donated to and date of donations, we will re-send the receipt to you.

Non Cash Donation

How do I donate clothes/old toys and books/vessels, etc?

You can get in touch with the NGO who has posted the requirements and deliver it to them or work out the nearest point of delivery convenient for the NGO and you.

Can you help me adopt a child?

We can provide you the details of NGOs that are authorised adoption centres, please write to info@icfn.in

I would like to recommend an individual(s), who need support. Can your organisation provide financial help?

We do not provide financial help to any individual or organisation, we will try and help you connect to any organisation that helps an individual.

iCare

How will I know if someone has donated online to support me ?

You will receive an email notifying you when someone makes a donation. You can also log in to your account on the India Cares website and you will be able to view your fundraising total to date.

Some people are not comfortable donating online. Can they still send in their donations ?

Yes. Although donating online is often more secured than conventional postal methods, many people are more comfortable sending a check. They can send in a cheque favouring the chosen NGO to the fundrasier, the NGO or to India Cares office.

When someone makes a donation online, will they receive an automated thank you letter from India Cares ?

Yes, everyone who donates online will receive a thank you letter, which can be drafted by you and will also get the tax receipts attached to the email confirmation of the transaction. Evey time a donation happens, you, as a fundraiser will get an intimation mail too.

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